Customer Corner


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Big River Packaging Inc is a BBB Accredited Business. Click for the BBB Business Review of this Boxes - Corrugated & Fiber in Clinton IA

NOTICE to DISTRIBUTORS: In order to better serve our bakers and candy makers, BRP is not accepting orders from distributors at this time. Distributor orders will be canceled.

NOTICE: UPS has suspended its Money Back Guarantee for shipments. Please note that an order that normally took one day to get to you may take three days or even longer. There are currently no refunds for any delayed shipments.

Shipping Information

Most orders ship the same day if you place the order before 12:00 PM Central Time.

  • Click here to ship internationally.
  • 'Transit Days' shown below are Business Days. They do not include Saturday & Sunday or the day order is shipped when calculating transit time.
  • A lot of you call us in the midst of a box emergency. We hope this map and explanation can help you to accurately calculate when you'll have the things you need to be back in business.
  • *Note* UPS will not refund shipping charges for shipments that are delayed due to adverse weather conditions or mechanical failure.
  • Expedited Shipping Quote:
    To get a quote, place your order and note in the comment section on the checkout page that you would like a quote for expedited shipping. We will then send you an email with the additional charges and you will need to respond before we ship your order.
    Please, place two separate orders if you would like some boxes expedited and some sent ground.

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